Privacy Policy

1. Who We Are

Welcome to Soursop Bitters. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://thesoursop-bitters.com.

Our website address is: https://thesoursop-bitters.com. This website is operated by Soursop Bitters, dedicated to providing high-quality herbal remedies.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us

  • When you leave comments, submit inquiries, or make purchases.
  • When you subscribe to newsletters.
  • When you create an account or register on our site.

B. Information Collected Automatically

  • Log Data: IP address, browser type, pages visited, and timestamp.
  • Cookies and Tracking Technologies: To improve user experience and analyze site performance.
  • Device Information: Type of device, operating system, and location data (if enabled).

C. Information from Third-Party Sources

  • If you log in via Google, Facebook, or another platform, we may collect public profile information.

3. Comments

When visitors leave comments on the site, we collect:

  • The data shown in the comments form.
  • The visitor’s IP address and browser user agent string to help spam detection.
  • An anonymized string (hash) from your email may be sent to the Gravatar service to check if you are using it. Gravatar’s Privacy Policy: https://automattic.com/privacy/.
  • Once approved, your profile picture is visible to the public.

4. Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from website images.

5. Cookies

Cookies are small files stored on your device that help improve your browsing experience.

A. How We Use Cookies

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: Help us understand how users interact with our site.
  • Advertising Cookies: Used by third-party advertisers for targeted ads.

B. Cookie Storage Duration

  • Comment Cookies: Stored for 1 year for user convenience.
  • Login Cookies: Last for 2 days (or 2 weeks if “Remember Me” is checked).
  • Editing/Publishing Cookies: Stored for 1 day.

C. Managing Cookies

You can disable cookies in your browser settings, but some site features may not function properly.

6. Embedded Content from Other Websites

Articles may include embedded content (e.g., videos, images, articles).

  • These third-party sites may collect data about you and track your interactions.
  • If logged into their platform, they may link your interactions to your account.

7. Who We Share Your Data With

We do not sell your data. However, we may share your data with:

  • Third-party service providers (e.g., payment processors, shipping carriers).
  • Spam detection services to prevent fraud.
  • Legal authorities when required by law.

If you request a password reset, your IP address will be included in the email.

8. Data Retention

  • Comments and their metadata are stored indefinitely to recognize follow-up comments.
  • Registered users can view, edit, or delete their personal data anytime (except usernames).
  • Administrators can also access and edit user information.

9. Your Rights Over Your Data

If you have an account or left comments, you can:

  1. Request a copy of the personal data we hold about you.
  2. Request deletion of your personal data (excluding legally required data).

To make a request, contact us at seotopnameregisthost@gmail.com.

10. Where Your Data is Sent

  • Visitor comments may be checked through an automated spam detection service.

11. Security Measures

We take reasonable security measures to protect your data, including:

  • SSL encryption for secure transactions.
  • User authentication to prevent unauthorized access.
  • Regular security updates to reduce vulnerabilities.

12. Third-Party Services

We may use third-party services for:

  • Analytics (Google Analytics, Facebook Pixel)
  • Payment Processing (PayPal, Stripe)
  • Email Marketing (Mailchimp, ConvertKit)

These services have their own privacy policies. We recommend reviewing them.

13. Advertising & Tracking

We use advertising networks (Google Ads, Facebook Ads) that may:

  • Collect browsing data for personalized ads.
  • Use cookies and tracking pixels.
  • Allow users to opt out of data collection.

To adjust preferences, visit Google Ads Settings.

14. Contact Information

For privacy-related inquiries, contact:

📧 Email: seotopnameregisthost@gmail.com
🌍 Website: https://thesoursop-bitters.com